Vortex Market Vendor Complete Guide
Complete guide for vendors on Vortex Market: bonds, fees, best practices for success.
Vendor Requirements
- Vendor Bond: $400 USD (paid in cryptocurrency)
- Commission: 4% per completed sale
- PGP Key: Mandatory
- 2FA: Required
Vendor Bond
One-time payment to become vendor:
- Amount: $400 equivalent in BTC, XMR, or other accepted crypto
- Purpose: Prevents scammers from easily creating vendor accounts
- Refundable: No (non-refundable)
- Valid: Lifetime (unless banned)
Applying for Vendor Status
- Create buyer account first
- Build reputation with purchases (optional but helpful)
- Navigate to "Become Vendor"
- Fill application form:
- Business plan
- Product categories
- Shipping capabilities
- Pay vendor bond
- Wait for approval (24-72 hours)
Creating Product Listings
Listing Requirements
- Clear product title
- Detailed description (quantity, quality, origin)
- High-quality photos (remove EXIF data!)
- Accurate pricing
- Shipping options & times
- Refund/reship policy
Pricing Strategy
- Research competitor prices
- Factor in: Cost + Shipping + 4% commission + Profit
- Offer bulk discounts to encourage larger orders
- Competitive pricing attracts more buyers
Shipping Best Practices
- ✅ Use stealth packaging (vacuum seal, decoy packaging)
- ✅ No return address or fake return address
- ✅ Ship from different location than storage
- ✅ Wear gloves when handling packages (fingerprints)
- ✅ Use generic packaging materials
- ❌ Never use personal address for shipping
- ❌ Don't ship from same post office repeatedly
Communication
- PGP: Encrypt all messages with buyer's public key
- Response time: Reply within 24 hours
- Professional: Polite, clear communication
- Tracking: Provide when available (domestic only)
Handling Orders
- Receive order notification
- Decrypt shipping address (PGP)
- Prepare package within 24-48 hours
- Mark order "Shipped"
- Monitor for messages/issues
- Wait for buyer to finalize
Dispute Management
If buyer opens dispute:
- Respond promptly with evidence
- Provide tracking info if available
- Be professional, not defensive
- Offer reship if legitimate issue
- Market moderator makes final decision
Building Reputation
- Start with small listings (build trust)
- Provide excellent customer service
- Ship quickly and discreetly
- Offer small extras (builds loyalty)
- Respond to messages quickly
- Request reviews after successful delivery
Security for Vendors
- Use PGP for all sensitive communication
- Separate shipping/storage locations
- Tumble cryptocurrency before cashing out
- Don't keep customer addresses (delete after shipping)
- Use Tails OS for marketplace access
- Never discuss business on clearnet
Fees & Payouts
- Commission: 4% deducted from each sale
- Payout: After buyer finalizes order
- Withdraw: Anytime to your wallet
- Minimum: No minimum withdrawal
Common Mistakes to Avoid
- ❌ Poor stealth shipping (leads to seizures)
- ❌ Slow shipping times (bad reviews)
- ❌ Overpromising and underdelivering
- ❌ Bad communication (ignoring messages)
- ❌ Inconsistent product quality
- ❌ Exit scamming (permanent ban, reputation destroyed)
Success Formula: Quality Products + Fast Shipping + Great Communication = 5-Star Reviews